For 25 years, Socom has been a calm head in
chaotic environments

We ask our clients if they are proud of the way they have responded to a crisis.
When the answer is yes, we know we have done our job as crisis management and communication specialists.

Issues and Crisis Management


Avoid a crisis through early identification and intervention. Socom has effective risk mitigation systems that assist organisations scan the operating environment and provide early warning signals.


Failing to prepare is preparing to fail. A crisis is not a good time to test the crisis team or the process. Socom trains organisations for the unexpected, so they are ready to respond when an incident hits.


Socom provides experienced support to guide and lead crisis teams through the first critical hours of an incident. We are on hand 24/7 to assist organisations to make big decisions and communicate effectively when a crisis occurs.


When your crisis is no longer front page, it’s time to move to the recovery stage. Socom assists clients to determine what must be done to rebuild confidence in their organisations.

“Socom has been working with DFC for more than 20 years as a trusted advisor.
A calm head in a chaotic environment is a good description of the crisis management services they provide.”

Peter Levinge

CEO Dennis Family Corporation


Our Awards

Socom has over 40 prestigious Australian and international awards under its belt,
recognising excellence in crisis communication, business issues management and communication strategy development.

International Public Relations Association

Golden World Awards

International Association of Business Communicators

Issues and Crisis Communication and Business Issue

Public Relations Institute of Australia

Emergency/Crisis Communication

Public Relations Society of America

Award of Excellence
Crisis Communication

ASIA Pacific PR Awards

Issues and Crisis Management

Stevie Award

Best Communication Team

PR Week Awards

Certificate of Excellence
Public Affairs

United Nations Award

Excellence in Public Relations

Sabre Awards

Superior Achievement in Branding, Reputation & Engagement

Australian Institute of Management

State Finalist 2014

Recent News

“Socom understood our needs and was quick to respond.
They came up with a crisis management and communication approach that protected our reputation and enabled us to do the right thing.”

Graham Kemp
CEO Southern Way Direct Care Service