{"id":1011,"date":"2015-07-10T00:10:09","date_gmt":"2015-07-10T00:10:09","guid":{"rendered":"http:\/\/www.socom.com.au\/?page_id=1011"},"modified":"2018-07-26T00:11:51","modified_gmt":"2018-07-26T00:11:51","slug":"issues-management","status":"publish","type":"page","link":"https:\/\/www.socom.com.au\/?page_id=1011","title":{"rendered":"Issues management"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_raw_html]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[\/vc_raw_html][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1514874726760{padding-top: 0px !important;padding-right: 5px !important;padding-bottom: 0px !important;padding-left: 5px !important;}&#8221;]<\/p>\n<p style=\"padding-bottom: 20px;\">Issues management is the process of undertaking a risk assessment in order to control an outcome and prevent an issue from proliferating. This process can be managed by identifying the key issue, undertaking a situation analysis, mapping stakeholders, understanding situational outcomes, developing and implementing a strategy, and managing the issue until resolution.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space][vc_column_text]<\/p>\n<h2 class=\"h4-headings\">Risk and Issues Detection and Monitoring<\/h2>\n<p>It is always more cost effective and efficient to deal with issues earlier, rather than later. Often, emerging crisis and issues send warning signals and early detection that can prevent a crisis from happening. Socom can assist you to establish risk detection, monitoring and avoidance systems.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;TAKE THE CRISIS MANAGEMENT AUDIT&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;green&#8221; size=&#8221;sm&#8221; link=&#8221;url:https%3A%2F%2Fwww.socom.com.au%2Fcrisis-management-audit|||&#8221; el_class=&#8221;audit-med-btn-first&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space][vc_column_text]<\/p>\n<h2 class=\"h4-headings\">Relationship Building<\/h2>\n<p>The key to an organisation\u2019s long-term sustainability, is the strength of its relationships with critical stakeholders. Nurturing these relationships requires time and effort that should begin long before a crisis hits because stakeholders who trust and value an organisation are more likely to show their support during tough times. Measuring the strength of organisational relationships with ORDA is a good place to start.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"h4-headings\">Stakeholder Engagement and Communication<\/h2>\n<p>Effective communication with clients, community members and other stakeholders can prevent issues from becoming crises. Socom assists organisations identify and implement the most appropriate communication and engagement techniques, from the provision of simple information right through to empowering stakeholders by involving them in decision making.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"h4-headings\">Media Relations<\/h2>\n<p>Socom consultants are skilled and experienced in managing media relations for issues that are likely to spark the interest, opinion and involvement of a range of stakeholders. This could include developing key messages, drafting media materials, liaison with journalists and news outlets and conducting media training with spokespeople.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1625 aligncenter\" src=\"https:\/\/www.socom.com.au\/wp-content\/uploads\/2015\/07\/what-is-issues-management.jpg\" alt=\"What is Issues Management?\" width=\"560\" height=\"420\" srcset=\"https:\/\/www.socom.com.au\/wp-content\/uploads\/2015\/07\/what-is-issues-management.jpg 600w, https:\/\/www.socom.com.au\/wp-content\/uploads\/2015\/07\/what-is-issues-management-300x225.jpg 300w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_raw_html]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[\/vc_raw_html][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1514874726760{padding-top: 0px !important;padding-right: 5px !important;padding-bottom: 0px !important;padding-left: 5px !important;}&#8221;] Issues management is the process of undertaking a risk assessment in order to control an outcome and prevent an issue from proliferating. This process can be managed by identifying the key issue, undertaking a situation analysis, mapping stakeholders, understanding situational outcomes, developing and<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_s2mail":"","footnotes":""},"class_list":["post-1011","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Issues Management - Melbourne&#039;s Communication Expert<\/title>\n<meta name=\"description\" content=\"Issues management is the process of undertaking a risk assessment in order to control an outcome and prevent an issue from proliferating.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.socom.com.au\/?page_id=1011\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Issues Management - 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