Tag: Engagement

What Is A Stakeholder?

On April 25, 2013
Recently I looked at some stats for Google searches and saw that the question ‘What is a stakeholder?’ has a significantly high number of searches which I thought was interesting. Wikipedia says a stakeholder is a person, group, organization, member or system who affects or can be affected by an organisation’s actions. I am comfortable...

Relationships are critical – it’s time to start the revolution

On March 20, 2012
If you’ve ever had to call an organisation several times to get a response, been placed on hold only to face a hang up, or given up waiting for someone to answer your query, you understand how it feels to be undervalued. Surely answering the phone or returning a phone call can’t be too difficult....