Victorian Building Commission
On April 22, 2015
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Headspace
On April 22, 2015
During any crisis, an organisation’s communication team will play a key and vital role in the effectiveness of the response. With this in mind, Headspace engaged Socom to review and improve its crisis communication strategy to ensure there was an effective process that can be easily and quickly implemented during any crisis. The strategy guides...
Mars Australia New Zealand
On April 22, 2015
Socom assisted Mars Australia New Zealand with its crisis preparedness and response during a recall of all Mars® and Snickers® products in New South Wales, after the company received threatening letters from an extortionist. During the seven-week response, Mars received high levels of public and employee support. Once the products were returned to retail shelves,...
Dennis Family Corporation
On April 22, 2015
Socom has been working closely with property developers Dennis Family Corporation for more than 20 years, preparing the Crisis Management Teams (CMT) in Victoria and Queensland to respond effectively to incidents by facilitating training and simulation exercises. In recent times, as a key member of DFC’s CMT, Socom has seen the results of this preparation...