Socom celebrates International Women’s Day
On March 8, 2018
Socom is proud to say that our team is more than 50% women! To celebrate International Women’s Day, we want to share a little bit about the power-force that are the women of Socom! With more than 10 years of experience in both public relations and issues management, Kath is an expert when it comes to crisis communication....
The Colonel has lost control
On February 28, 2018
Kentucky Fried Chicken (KFC) is being deep fried over a supply-chain disaster that has caused the closure of more than half its locations across the UK and Ireland. A recent change to DHL for chicken delivery appears to be preventing a finger-licking a good time across the UK. As expected, media coverage has been anything...
Report data breaches or risk a whopping fine
On February 7, 2018
Australian businesses risk being fined up to $1.8 million dollars if they aren’t prepared for new laws that require them to report any breaches of their customers’ data by hackers, thieves or IT glitches. Last year the Australian Government passed the Privacy Amendment (Notifiable Data Breaches) Bill 2016, a clear warning that businesses need to...
Lessons Learnt From A Terrorist Attack
On June 18, 2014
David’s daily wrap-up of the World Conference on Disaster Management. Kjell Brataas gave an excellent presentation reflecting on the learnings from the Norwegian Terrorist attack that bombed the Prime Minister’s office killing eight people and then killing another 86, mostly young students, in a shooting spree on Utoja Island. After the bomb explosions destroyed a...
Community Resilience: What Does It Mean?
On June 17, 2014
David’s daily wrap-up of the World Conference on Disaster Management. Today’s keynote panel session discussed the concept of community resilience. Part of the initial discussion was to define resilience. The panels’ view was that resilience is the ability of a community to retain is functionality at both a municipal and individual level during a crisis...
Planning for Pandemics, Epidemics and Outbreaks
On June 16, 2014
The second workshop of the World Conference on Disaster Management was extremely interesting and related to pandemics, epidemics and outbreaks. The first point was the need to change the terminology from pandemic plans to epidemic or outbreak plans because we are more likely to experience one of these than a pandemic. An outbreak can still...
Planning a Crisis Simulation Exercise
On June 16, 2014
The first workshop of the World Conference on Disaster Management was disappointing. However, there were still some learnings, especially from the discussion and comments among participants. Some interesting points include: Challenges faced by people running simulation exercises include: Senior management failing to buy in and not attending. This poses problems when an actual crisis does...
Resilience Definitions – All at Sea; Crisis Management, Business Continuity and Disaster Recovery
On October 4, 2013
This month a ship described as China’s first luxury cruise liner has been detained at a port on the South Korean island of Jeju because of a legal dispute. A local court ordered the Henna not to leave after a request from a Chinese shipping company. It is not clear what the dispute centres on....
What Is A Stakeholder?
On April 25, 2013
Recently I looked at some stats for Google searches and saw that the question ‘What is a stakeholder?’ has a significantly high number of searches which I thought was interesting. Wikipedia says a stakeholder is a person, group, organization, member or system who affects or can be affected by an organisation’s actions. I am comfortable...
Crisis Management – Timing vs Attitude
On August 10, 2012
Albert Bartlett is an innovative thinker. Professor Albert is known for his work in quirky mathematics and its application to weighty questions of modern life. Population for one. He uses the analogy of a Petri dish containing organisms that are multiplying and points out that although it took a long time to half fill the...