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Practice Areas

Community Engagement

Socom is passionate about helping organisations engage with their communities. Using practices established by the International Association of Public Participation’s (IAP2), Socom can help your organisation navigate through complex environments containing divergent interests and stakeholders.

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Government Relations

What is your organisation’s relationship with government? This question often leads to uncertain replies, with hesitant statements about the complicated nature of dealing with government at any level.

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Issues Management

During an incident or crisis is not the best time to find out that you are not prepared to manage it. The best time to manage an incident is before it has even happened through crisis prevention and management.

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Relationship Measurement

Can you place a value to every critical relationship your organisation relies on?

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Services

Advocacy

At the heart of every advocacy campaign lies the saying, change the ‘what is’ to the ‘what should be’.  When developing the campaign for your issue or organisation, Socom will carefully examine what is needed to arrive at a positive result.

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Consultation

Socom is a nationally and internationally recognised leader in stakeholder consultation advice and implementation.

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Crisis Management

It is one thing for your organisation to be adept in issues management, when you have control over some aspects of the situation; it is quite another when managing a crisis.  You have no idea when it may happen, or how long it may last.

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Facilitation

Socom has extensive experience in facilitation, mediation and running a range of group discussions. We can help coordinate a wide range of facilitation activities, such as community meetings, team building exercises and dispute resolution workshops for elected representatives.

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Media Management

Reputations can be built and laid to waste in a matter of hours through today’s online and traditional 24/7 media. Understanding how to manage media, is non-negotiable for successful organisations. Socom offers reputation management.

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Secretariats

Socom offers expertise in issues management, government relations and facilitation to assist groups, or secretariats, develop their strategy and action plan to achieve their desired outcomes. Over 15 years this has led to a number of outstanding campaigns and contributions to Victorian government policy.

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Strategy Development

Using its extensive expertise, Socom can help your organisation develop a communication strategy designed to establish a productive and effective dialogue with your community or stakeholders.

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Research

Successful strategies are built from sound insight. Socom has the capability to manage a range of research acitivities large or small, either internally or though our partners GPS Research.

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