Relationships are critical – it’s time to start the revolution – redefining the Organisational Relationship Paradigm. By David Hawkins
Tuesday March 20th, 2012Three phone calls to get a response from a Government Department. Surely returning a phone call can’t be too difficult. It’s a sad reflection on the value we place on relationships. It’s a sad reflection on the internal culture of the organisation. We need to start asking if there are better ways to operate.
In a brave new world, a focus will be on improving our business relationships.
Organisations never operate on their own, they are part of a intricate web of interdependent relationships with a wide range of individuals and organisations. Smart managers will work out how to make the most of these relationships. I am not talking about exploiting them. I am talking about working to genuinely improve them so it’s more enjoyable and more rewarding for both parties. It’s a clever way of achieve organisational goals more efficiently, effectively and enjoyably.
It’s not that hard. We have the tools to measure, diagnose and improve relationships. All we need is the clients with the intent and will to have a go. I can guarantee you the results will be rewarding in more than financial returns.