For 25 years, Socom has been a calm head in
chaotic environments

We ask our clients if they are proud of the way they have responded to a crisis.
When the answer is yes, we know we have done our job as crisis management and communication specialists.

Issues and crisis management | Crisis communication

Prevent

Avoid a crisis through early identification and intervention. Socom has effective risk mitigation systems that assist organisations scan the operating environment and provide early warning signals.

Prepare

Failing to prepare is preparing to fail. A crisis is not a good time to test the crisis team or the process. Socom trains organisations for the unexpected, so they are ready to respond when an incident hits.

Respond

Socom provides experienced support to guide and lead crisis teams through the first critical hours of a incident. We are on hand 24/7 to assist organisations to make big decisions and communicate effectively when a crisis occurs.

Recover

When your crisis is no longer front page, it’s time to move to the recovery stage. Socom assists clients to determine what must be done to rebuild confidence in their organisations.

“Socom has been working with DFC for more than 20 years as a trusted advisor.
A calm head in a chaotic environment is a good description of the crisis management services they provide.”

Peter Levinge

CEO Dennis Family Corporation

Recent News

“Socom understood our needs and was quick to respond.
They came up with a crisis management and communication approach that protected our reputation and enabled us to do the right thing.”

Graham Kemp

CEO Southern Way Direct Care Service
Our Awards

Socom has over 40 prestigious Australian and international awards under its belt,
recognising excellence in crisis communication, business issues management and communication strategy development.